Pritom Phookun Pritom Phookun

The Art of the Follow-Up: Getting Stakeholders to Respond

Still waiting on that reply?
Whether it’s audit season or month-end madness, one thing slows us all down, unanswered requests. This practical guide shows how to master the art of the follow-up without sounding like a nag. From setting expectations to knowing when to pick up the phone, it’s everything it is all you need to get answers faster, and with less stress.

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Heynes Kotze Heynes Kotze

From Outbox to Inquiry: The Real Cost of Careless Communication

Think a rushed WhatsApp or late-night email is harmless? Think again. In the high-stakes world of accounting, a single emotional or poorly worded message can trigger client complaints, regulatory inquiries, disciplinary action, or even legal claims. This article exposes the hidden dangers of digital communication, shares real-life consequences, and gives accountants a simple 5-second rule to protect their reputation, clients, and career

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Leana van der Merwe Leana van der Merwe

Say What You Mean, Mean What You Say

Clear, confident communication isn’t a soft skill—it’s a critical business asset. In this practical article for Business Accountants in Practice, we unpack why effective communication with both clients and staff isn’t just good manners—it’s good business. Discover how clarity, listening, and context can improve your practice performance, relationships, and revenue.

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