Missing the ‘File Return’ Button?
Unable to see the ‘File Return’ button for your clients? You likely need to activate your tax practitioner status on the taxpayer’s profile. These are the steps to fix your problem.
Log in to efiling and navigate to the client on your profile.
Select:
Organisation
SARS Registered Detail
Activate the registered representative
Activate Tax Practitioner
Confirm the tax practitioner status.
You will have to repeat these steps for each client that you experience the problem with.
This is how it looks on efiling:
Please see sections 17 and 18 of the SARS guide: How to register for efiling and manage your user profile for more details.
