Why Only Registered Property Practitioners Should Handle Your Next Deal
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The recent case of alleged property fraud in Zeerust has once again highlighted a critical truth in South Africa’s real estate sector: only a registered property practitioner with a valid Fidelity Fund Certificate (FFC) should be trusted to manage your property transaction. This certificate serves as a safeguard for the public, offering both accountability and financial protection. Without it, practitioners cannot operate lawfully, and consumers have no recourse in the event of fraud or misconduct.
The Property Practitioners Regulatory Authority (PPRA) issued a Media Statement confirming that it is investigating Ms Ester Smit after receiving multiple complaints that she has been operating without an FFC, a legal requirement under the Property Practitioners Act. Smit now faces formal charges for contravening section 48 of the Act. Despite being summoned to appear before an adjudicator in December 2025, she failed to attend the hearing. The matter will proceed in her absence if she fails to appear again.
Meanwhile, media reports indicate that over 20 victims have come forward, with more than 15 fraud cases linked to Smit reportedly handed over to the Hawks’ commercial crimes unit. Complainants allege she solicited large upfront payments, failed to deliver on transactions, and used personal bank accounts rather than trust accounts, a major red flag in property dealings.
Protect Yourself — What to Check Before You Pay
Before engaging with any estate agent, buyers and sellers should take the following steps:
Verify the FFC: Ask to see the practitioner’s Fidelity Fund Certificate and confirm its validity with the PPRA (087 285 3222). If an agent cannot produce an FFC on request, do not proceed.
Check the firm: Ensure the agency is registered, holds a valid FFC, and operates a compliant trust account. Insist on proof.
Never pay into personal accounts: All funds must go into a registered firm’s trust account — never into a private or personal account.
This case is a strong reminder to consumers and professionals alike: Due diligence is not optional. It's the first line of defence.
