This article will count 0.25 units (15 minutes) of unverifiable CPD. Remember to log these units under your membership profile.
If you’re getting the message: “Sorry! Your login request was not successful” on the SARS MobiApp, don’t panic, it’s a known issue, and there’s an easy solution.
The fix?
Update your Two-Factor Authentication (2FA) settings on eFiling:
Log in to eFiling via your browser
Go to your 2FA settings
Remove ‘Mobile Application’ as a method
Leave only ‘One Time Pin (OTP)’ selected
That’s it, you should be able to log in to the app again.
Need help?
SARS has provided step-by-step instructions with screenshots in this workaround document.
