Leana van der Merwe, Technical Manager, Chartered Institute for Business Accountants (CIBA) Leana van der Merwe, Technical Manager, Chartered Institute for Business Accountants (CIBA)

Communication skills for accountants in practice: talking to clients and staff

Clear, confident communication isn’t a soft skill—it’s a critical business asset. In this practical article for Business Accountants in Practice, we unpack why effective communication with both clients and staff isn’t just good manners—it’s good business. Discover how clarity, listening, and context can improve your practice performance, relationships, and revenue.

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